Privacy Policy

Towne Air Freight understands the importance of protecting the privacy of our customers and visitors to towneair.com. The information we collect during the registration process is used to improve customer experience on our site and provide users with customized results. We do not share or sell confidential or personal information about our customers to any third party not affiliated with their transaction, except as required by law or in connection with an investigation of possible illegality or misuse of Towne services.

Certain tools provided by towneair, including but not limited to Towne Book, Shipment Tracking, Industry Customer Rates, ezImport, and Simple Quotes, require user registration and login to access.

We highly value your privacy and make this policy easily available throughout our site to assist you in understanding the handling of information in the course of using this site.

Links to Other Websites

This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site.

Registration and Use of Personal Information

Registration is not required in order to use or access this website. However, to performed personalized functions such as quotes and to book and track shipments, you must be registered and log into our site.

If you do register, and in the process provide us with personally identifiable information, rest assured that any such information you provide will not be shared with any third-party organization except with your expressed consent.

Again, if you provide us with your email address and/or name for the purposes of receiving communications from us, this information will not be shared with any third-party organization except with your express consent.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer wish us to possess your information, you may update it under MyTowne -> MyProfile or call a Customer Service Agent at 800-GO-TOWNE.

Security

We follow accepted industry standards to protect any personal information you have provided to us. However, please be aware that no method of electronic storage can ever be 100% secure. Therefore as is the case with any organization - we are not in a position to guarantee the absolute security of your information.

You may submit any questions you may have about our security procedures by emailing us at webmaster@towneair.com

Links to Other Websites

This website may contain links to other sites that are not controlled in any way by us. Please be aware of this when you click on any such links; we are not responsible for the privacy practices and/or policies of any website other than our own. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to by our own site.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.

Contact Details

If you have any questions or concerns regarding this privacy policy, or you wish to contact us by phone or postal mail, our contact information is as follows:

Towne Air Frieght
24805 US 20 West
South Bend, IN 46628
574.233.3183

This privacy policy was last updated on 12/23/2008.